ThatGuy & Associates Inc.™
CORPORATE & PERSONAL
Lifestyle Management Company

WE ARE A SERVICE FOR PEOPLE THAT WANT MORE TIME TO DO THE THINGS THEY WANT TO DO, OR NEED HELP DOING.

Personal shoppers and concierge services are a rising trend to help people save time (WE HELP TO IMPROVE YOUR QUALITY OF LIFE)

WE TAKE  PAY PAL, VISA & MASTER CREDIT CARDS, CASH, CHECKS  AND MONEY ORDERS AS PAYMENT, OR WE WILL BILL YOU MONTHLY  IF  YOU ARE A  LONG TIME MEMBER OR WE KEEP YOUR CREDIT CARD ON  FILE.

YES. WE WILL NOT GIVE, SELL, OR TRADE ANY INFO AND WE MAKE EVERY REASONABLE EFFORT TO ENSURE THAT WHATEVER YOU PROVIDE TO US IS MAINTAINED IN A SECURE ENVIRONMENT.

MON - FRI 8:30AM to 5PM.

AFTER HOURS AND WEEKENDS ARE AVAILABLE UPON REQUEST. (for an additional charge)

WE REQUEST A 24 hr NOTICE ON ALL SERVICES. (We do, however, realize emergencies do happen and we will do everything possible to accommodate an urgent request.)

YES WE DO.(Customized gift certificates can be created for any occasion.)

Payments

Services for monthly plans are secured by a major credit card and require payment in full before services are rendered.

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Hourly services

are paid in advanced by cash, check, credit card, or money order made payable to ThatGuy & Associates, Inc.

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Services scheduled with less than 24 hour’s notice, are scheduled with a convenience fee of $ 25.00, to accommodate necessary scheduling changes.

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Prices listed by ThatGuy & Associates, Inc. are for services rendered by ThatGuy & Associates, Inc. and do not include charges for third party vendors, or merchandise purchased to complete the request.

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Unused Hours

All hours for monthly plans must be used within 30 days of the first hour used.

Hours not used within 30 days will NOT be refunded or rolled over to the following month.

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Errands

All errands rates include time from the beginning of task and for the first 15 miles of travel. Travel over 15 miles will be billed at the rate of $ .60 per mile.

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Personal Service

You must call for scheduling & pricing. We like to have 24 hour notice, but we will try to work with you.

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Pets

Services including the transportation of pets require that the client provide a suitable pet carrier and proof of Las Vegas Rabies Vaccination.

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Cancellations

If it is necessary to cancel a scheduled service, ThatGuy & Associates, Inc.

Requires 24 hours’ notice. Failure to provide any notice will result in the full price of service being charged. Cancellations within less than 24 hours of service will be assessed a $ 25.00 fee.

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Access to Client’s Property

If ThatGuy & Associates, Inc. cannot gain access to the client’s residence or place of business the client will be charged the full cost of the service. There will be a $ 5.00 monthly key holding fee.

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Privacy Policy

All personal and credit card information collected by ThatGuy & Associates, Inc.

Will be gathered for the purpose of providing concierge services and billing the client for services rendered. At no time will the collected information be disclosed to a third party, except for the purpose of completing the client’s financial obligation to ThatGuy & Associates, Inc.

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Fee Information

1 hour minimum – billing will then be in 15 minute increments as many services as possible will be completed in the hour

Costs of any purchases are NOT included in hourly rate Mileage is included up to 15 miles; $ .50/mile beyond 15 miles Hourly rate begins from the time the office is left until the requested task is complete.

Rates for after hours, holidays, and weekend services will exceed normal hourly rate. Cancellations require 24 hour notice or a $ 25.00 fee applies.

We respectfully request payment at time of services rendered 24 hour notice is requested for all tasks; however, if possible, we will attempt to meet every request.

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Returned Check Fee

$50.00 charge assessed for returned checks in addition to fees/charges imposed by banking institution.